All products on this store are classified as physical goods or digital content. No returns or refunds are allowable once the content has been delivered and downloaded.*

All content is the copyrighted property of the Raconteur House, LLC and is licensed for personal, non-commercial use only. With regard to digital content, no part of any digital content purchased here may be scraped, used to train generative AI Language Learning Models (LLMs), reproduced, transmitted, or distributed in any form or by any means—including photocopying, electronic distribution, or cloud storage—without the express written permission of the rights holder. Unauthorized duplication or modification of this digital content is a violation of applicable copyright laws.

*EU Residents: Physical goods or Digital content on this storefront is subject to a 14-day cooling off period per Directive 2011/83/EU.

Customers whom purchase physical goods have a 14-day window to request a return or cancellation upon the last item in a order's delivery.

Customers whom purchase digital content are immediately waiving this right as soon as the digital content has been fulfilled at the time of purchase. No returns or refunds will be allowed after the content has been delivered.

Should you have questions about returns or cancellations, or would like to request one reflected within this policy, please email shop@raconteurhouse.com.